Privacy Policy

Sim Ed Practice is operated by Tachova Consulting Solutions LLC, trading as Sim Ed Practice. We are the data controller for the personal data described in this notice.

We collect: account details (name, email, login credentials) to create and secure your account; practice activity (simulation attempts, transcripts, documentation, scores) to provide the service and your performance feedback; support messages to respond to you; and usage and device data (such as IP address and browser identifiers) for security, fraud prevention, and product improvement.

Our legal bases are performance of our contract with you, our legitimate interests in securing and improving the service, your consent where required, and compliance with legal obligations. Never enter real patient information into the service.

We share personal data with: service providers that host and operate the platform (cloud hosting, analytics, support tooling); Paddle, our Merchant of Record, for the sale of our products, subscription management, payments, tax compliance, and invoicing; professional advisers (legal, accounting); and authorities where required by law. We never sell personal data.

We keep personal data only as long as needed for the purposes above, then delete or anonymize it. You may request deletion of your account and practice history at any time.

Depending on where you live, you may have the right to access, correct, delete, restrict, or port your data, to object to processing, and to withdraw consent. If you are in the UK or EEA, you also have the right to complain to your supervisory authority, and we respond to requests within one month. Contact us through the Contact page to exercise any of these rights.

Your data may be processed outside your country, including outside the UK/EEA. Where it is, we rely on appropriate safeguards such as standard contractual clauses or adequacy decisions.

We use appropriate technical and organizational measures, including encryption in transit and at rest, access controls, and role-based permissions, to protect your data.

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